Delivery & Return Policy

Order Processing

All orders placed Monday-Friday before 12 PM EST will begin processing that day (excluding holidays) and will start shipping within 2 business days depending on availability and credit verification. All orders placed after 12 PM EST will begin processing the next business day and start shipping within 2 business days. All orders placed on Friday after 12 PM EST will begin processing the following Monday. If the merchandise selected is not currently available or if additional information is needed for credit or shipping verification, we will contact you by e-mail. Please note that delivery times do NOT include Saturdays, Sundays and Holidays.

Delivery

We ship all products via US Postal Service and UPS ground. Please allow 2-5 days for delivery based on your location. 

Return Policy

If you are not completely satisfied with your purchase, we will gladly accept all unworn merchandise in its original package for up to 30 days from the date of purchase. Keep the original invoice for your records and mail the return(s) back to the following return address: Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. When no proof of purchase is available, we will refund the most recent price charged for items returned to us. Refunds will be made in the manner in which the payment was made. Shipping charges are non-refundable with the exception noted below. Please contact sales@unitedonegruop.com with the following info or fill out the form by online prior to sending the item back with the following information:

Your name:

Order ID #:

Order date:

Product Name:

Reason for return / exchange:

Method of original payment:

*Shipping fees are non-refundable. We recommend insuring your return package and shipping via a track-able carrier method.*